客服專員/助理（第三方）

Customer Service Specialist/Assistant

Key responsibilities:

• Cooperate with manufacturing sites and logistics providers to ensure shipment activities within different regions are executed according to customers’ requirements.

• Responsible for customer service and purchasing function, include enquiries to manufacturing sites, order process and follow up, sample requisition and management, feedback to suppliers & customers, customer complain follow.

• Provide support to sales team such as weekly report and monthly report.

• Manage the files such as sales contract, import/export document, payment document and etc.

• Handle purchase request/purchase order from sales team

• Manage SAP data related to sales, such as material, customer and vendor

 

Key requirements:

• Bachelor degree above

• 2-3 years working experience in international trading, import/export, supply chain, sales assistant and admin are preferred

• Skillful in English in reading, writing, basic in English speaking and listening

龍沙（中國）投資有限公司成立于2003年9月，是瑞士龍沙集團(tuán)全資在廣州設(shè)立的投資性公司。公司旨在于醫(yī)藥、化工及生命科學(xué)領(lǐng)域進(jìn)行投資和再投資，同時提供以下服務(wù)：

-協(xié)助或代理龍沙所投資企業(yè)的貨物及設(shè)備采購業(yè)務(wù)，并在國內(nèi)外市場銷售他們的產(chǎn)品；

-為龍沙所投資企業(yè)提供售后服務(wù)、技術(shù)支持及人力資源服務(wù)；

-為投資者提供咨詢服務(wù)并為龍沙的關(guān)聯(lián)公司提供市場信息、投資政策等咨詢服務(wù)。