Job Purpose:
Work for internal Group IT service to meet the requirement of our rapid developing business and IT HW/SW support and maintenance.

Responsibilities:
Area 1:
Arrange IT infrastructure and applications to be secure, available and expansible, which could meet the requirement of our rapid developing business. This also helps to get quick response ability to new IT request and IT issue.
Manage IT Audit and Compliance
Manage PPT (Personal Productivity Tools) for 1000+ Desktop/Laptop including global image, patch update, anti-virus update, application upgrade & deployment, by utilizing global systems such as SCCM, etc
Area 2:
Assist to IT manager in daily working, including IT routine process.
Support on implementing core business applications including ERP, HRM, etc
Area 3:
Working hard in new IT projects and solutions for business, finish assigned tasks in time as project planning
Area 4:
IT Daily supporting regarding SLA.

Qualification:
1) Skills
IT field Tech skill – focus on IT infrastructure(network, server and security)
Communication skill (both Chinese and English)
IT Service

2) Education
College or above
Major in IT or related subject.

3) Knowledge
IT network/HW/SW knowledge, such as Microsoft/Cisco products
IT service knowledge, ITIL.
IT security knowledge and comply with BSv security standard policy
IT Audit and Compliance
Desktop management skills such as global images, SCCM, WSUS, Patch update, Anti-virus update, and Application upgrade and deployment
CCNA / MCSE knowledge.

4) Experience
BSv IT transition/delivery experience
Network /server operation experience
IT support experience
Deliver a considerable satisfactory service provided by IT

5) Personal Trait
Active, easy-going, open-minded, honest, working attitude
Keep in mind the aim to satisfying the need of our clients
Enrich the value of BSv China Center and provide best service to our clients

6) Behaviors Required
good communication with clients and colleagues
team spirit and knowledge sharing
good planning skill and time management skill
Service sense/attitude

 logoCapgemini于1967年在法國成立,至今在全球擁有超過92,000名員工，并且在咨詢服務、信息技術、外包服務及本地專業(yè)服務領域處 于國際領先地位。BPO（業(yè)務流程外包）服務是Capgemini的三大核心業(yè)務之一。在今天高度競爭的市場環(huán)境中，外包更需要真誠承諾、資源和專有技 術。外包正日益成為企業(yè)高管針對市場需求做出更為迅捷、靈活回應的戰(zhàn)略力量。四十年的豐富經(jīng)驗，超過100個共享服務中心的建立和優(yōu)化，對所有領域的客戶 而言，Capgemini都是一個值得信賴的供應商。Capgemini已成為世界主要的外包服務供應商之一，并在全球擁有近12,000名專職外包雇員 和19億歐元的年收入。廣東凱捷商業(yè)數(shù)據(jù)處理服務有限公司是Capgemini集團的全資子公司，是Capgemini全球重要的外包業(yè)務交付中心之一。 凱捷于1999年落戶廣州，經(jīng)過10年努力，目前在廣州海運大廈及佛山南海廣東省金融高新技術區(qū)擁有兩個營運中心，辦公場地面積超過7千平方米，員工總數(shù) 逾900多人，國際一級標準的機房面積超過120平方米，擁有13個國際知名的全球性客戶；目前主要客戶位于歐洲、北美、日本、韓國、香港等國家和地區(qū)， 行業(yè)涵蓋快消、零售、能源、化工、物流及制造業(yè)等，主要業(yè)務包括財務、會計、人力資源、物流等業(yè)務流程外包服務。凱捷的員工每一天都分別通過使用SAP、 Oracle等ERP系統(tǒng)，為遍布全球的客戶提供實時而優(yōu)質的服務。