To manage and drive Quality Management for Nanhai & Manila sites in line with the Global Quality Management System.

He/She will be responsible for a defined scope of the management system, location, engagement or specialty within Risk and Compliance and reports to the Location Risk and Compliance Manager.

Key Responsibilities –

1.       Establish, implement and maintain an effective Integrated Management System (IMS) covering QMS for China and Philippines Delivery Centre

a.       Developing and maintaining the IMS

b.       Hands on experience in Governance, Customer Satisfaction, Continual Improvement management

c.       Developing and promoting quality awareness

d.       Good Auditing skill set on ISO 9001 standard

e.       Ensure effective delivery of IMS

f.        Maintain IMS process and conduct assurance

g.       Good knowledge in developing or fine-tuning IMS standards

2.       Conduct periodic Risk Assessment, review the identified/open risk and guide the client engagements and support function to treat the risk through cost effective controls

3.     Good technical documentation skills

4.     Executes assigned activities within the overall scope of work.

5.     Maintains detailed status for all activities in the area.

6.     Reports regularly.

7.       Maintain Stakeholder relationship

PERSON SPECIFICATION:

-          5 to 8 years of Experience in Quality Process, out of which 3 to 4 years of experience in Quality Management.

-          Good level of familiarity in ISO 9001 Standards

-          Strong background in one or more Management Systems.

-          Able to demonstrate strong problem solving, communication and improvement skills.

Desirable Skills and Experience

-          Certified in ISO 9001

-          Certified in CMMI

 logoCapgemini于1967年在法國成立,至今在全球擁有超過92,000名員工，并且在咨詢服務(wù)、信息技術(shù)、外包服務(wù)及本地專業(yè)服務(wù)領(lǐng)域處 于國際領(lǐng)先地位。BPO（業(yè)務(wù)流程外包）服務(wù)是Capgemini的三大核心業(yè)務(wù)之一。在今天高度競爭的市場環(huán)境中，外包更需要真誠承諾、資源和專有技 術(shù)。外包正日益成為企業(yè)高管針對市場需求做出更為迅捷、靈活回應(yīng)的戰(zhàn)略力量。四十年的豐富經(jīng)驗，超過100個共享服務(wù)中心的建立和優(yōu)化，對所有領(lǐng)域的客戶 而言，Capgemini都是一個值得信賴的供應(yīng)商。Capgemini已成為世界主要的外包服務(wù)供應(yīng)商之一，并在全球擁有近12,000名專職外包雇員 和19億歐元的年收入。廣東凱捷商業(yè)數(shù)據(jù)處理服務(wù)有限公司是Capgemini集團(tuán)的全資子公司，是Capgemini全球重要的外包業(yè)務(wù)交付中心之一。 凱捷于1999年落戶廣州，經(jīng)過10年努力，目前在廣州海運大廈及佛山南海廣東省金融高新技術(shù)區(qū)擁有兩個營運中心，辦公場地面積超過7千平方米，員工總數(shù) 逾900多人，國際一級標(biāo)準(zhǔn)的機(jī)房面積超過120平方米，擁有13個國際知名的全球性客戶；目前主要客戶位于歐洲、北美、日本、韓國、香港等國家和地區(qū)， 行業(yè)涵蓋快消、零售、能源、化工、物流及制造業(yè)等，主要業(yè)務(wù)包括財務(wù)、會計、人力資源、物流等業(yè)務(wù)流程外包服務(wù)。凱捷的員工每一天都分別通過使用SAP、 Oracle等ERP系統(tǒng)，為遍布全球的客戶提供實時而優(yōu)質(zhì)的服務(wù)。