? Lead and deliver a range of projects within the IT Program of Work ensuring that business benefits are realized and that solutions are informed by industry and technology improvements.
? This position will be part of Group IT Global Network team and IRT(Integrated Run Team) to support and manage all IT infrastructure related work and responsibilities for VN office, together with Global Infra team in APAC region.
? Support Global Infra APAC leader to manage and support IT budget, procurement and local HR/FIN/Admin related matters.
? Manage and support local security audit and risk/compliance requirements.
? Manage local IT vendors, together with APAC GI team.
? Ensure the continued availability of IT services to expected service and security levels (develop and architect business continuity, disaster recovery, backup and recovery solutions and plans).

? Minimize business disruption through technical supervision of the IT platforms including the monitoring and proactive management of events and maintenance activities, problem identification and resolution.

? Lead and manage the development, implementation and promotion of IT standards, policies and processes aligning to ITIL standards and service management practices.

Job Requirement

? 2+ years’ experience in the operation and support of enterprise applications, service management and IT operations.
? Solid technical experience and skills in IT/Network infrastructure, with CCNA certification.

? Strong communication skills in English and local language that enable you to build and manage relationships with internal and external stakeholders.

? Manage conflict and negotiates outcomes without compromising relationships.

? Ability to manage risk and return in a commercial environment.

? Excellent troubleshooting and problem resolution skills.

? Developed project management skills.

? Sound influencing, negotiation and communication skills.

 logoCapgemini于1967年在法國成立,至今在全球擁有超過92,000名員工，并且在咨詢服務(wù)、信息技術(shù)、外包服務(wù)及本地專業(yè)服務(wù)領(lǐng)域處 于國際領(lǐng)先地位。BPO（業(yè)務(wù)流程外包）服務(wù)是Capgemini的三大核心業(yè)務(wù)之一。在今天高度競(jìng)爭(zhēng)的市場(chǎng)環(huán)境中，外包更需要真誠承諾、資源和專有技 術(shù)。外包正日益成為企業(yè)高管針對(duì)市場(chǎng)需求做出更為迅捷、靈活回應(yīng)的戰(zhàn)略力量。四十年的豐富經(jīng)驗(yàn)，超過100個(gè)共享服務(wù)中心的建立和優(yōu)化，對(duì)所有領(lǐng)域的客戶 而言，Capgemini都是一個(gè)值得信賴的供應(yīng)商。Capgemini已成為世界主要的外包服務(wù)供應(yīng)商之一，并在全球擁有近12,000名專職外包雇員 和19億歐元的年收入。廣東凱捷商業(yè)數(shù)據(jù)處理服務(wù)有限公司是Capgemini集團(tuán)的全資子公司，是Capgemini全球重要的外包業(yè)務(wù)交付中心之一。 凱捷于1999年落戶廣州，經(jīng)過10年努力，目前在廣州海運(yùn)大廈及佛山南海廣東省金融高新技術(shù)區(qū)擁有兩個(gè)營運(yùn)中心，辦公場(chǎng)地面積超過7千平方米，員工總數(shù) 逾900多人，國際一級(jí)標(biāo)準(zhǔn)的機(jī)房面積超過120平方米，擁有13個(gè)國際知名的全球性客戶；目前主要客戶位于歐洲、北美、日本、韓國、香港等國家和地區(qū)， 行業(yè)涵蓋快消、零售、能源、化工、物流及制造業(yè)等，主要業(yè)務(wù)包括財(cái)務(wù)、會(huì)計(jì)、人力資源、物流等業(yè)務(wù)流程外包服務(wù)。凱捷的員工每一天都分別通過使用SAP、 Oracle等ERP系統(tǒng)，為遍布全球的客戶提供實(shí)時(shí)而優(yōu)質(zhì)的服務(wù)。