崗位職責(zé):

- Work with other web associates, web production officers and senior web production officers to manage and maintain client websites using existing content management systems in HSBC within guidelines set by the manager of Digital Publishing and the head of Digital Publishing.

- Assist information architects in designing site navigation to support a site's information architecture.

- Assist SEO specialists to ensure best search engine placement for web content.

- Demonstrate familiarity withthe web as a medium.

- Demonstrate familiarity with the range of content management systems used within HSBC.

- Demonstrate sound fundamental knowledge of HTML.

- Demonstrate ability to import text and data from external applications, such as Word and Excel, and to convert external content into a web-appropriate format.

- Ensure quality control by checking pages to ensure all comments and changes are made, and that style standards are adhered to before jobs leave the team.

- Follow established department protocols and processes.

- Follow established guidelines for applying metadata to content and websites under management.

- Follow established online job code/filing system for all work produced.

- Follow industry standards for properly formed HTML and other relevant web standards as indicated by the manager of Digital Publishing.

- Ensure a high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors.

- Post-secondary education - either at the degree level or a relevant professional diploma or certificate.

- 3-5 years of relevant/related working experience.

- Web development and online content management experience essential;knowledge of Group content management systems (BDE, GCMS and SiaB) a bonus.

- Proficient in all Microsoft Office applications.

- Knowledge of the fundamentals of standards-based HTML and XHTML.

- Experience with Sitecore and Sharepoint is desirable.

- Experience with scanning, illustration, slide creation and image manipulation to support website management and production.

- Good interpersonal skills.

- Strong command of both written and spoken English.

- Strong attention to detail under pressure and ability to meet deadlines.

- Structured, systematic working style.

- Able to work as part of a team.

- Positive attitude and keen to learn.

- Can maintain composure and professionalism in a fast-paced work atmosphere.

- Flexibility in working different shifts when required.

- Available to work overtime on weeknights and weekends if necessary.

匯豐環(huán)球客戶服務(wù)（廣東）有限公司秉承匯豐集團(tuán)理念，始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位，依托先進(jìn)的科技設(shè)施和雄厚的人力資源，實(shí)現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽(yù)，隨著匯豐環(huán)球規(guī)模化不斷發(fā)展，匯豐環(huán)球中國(guó)營(yíng)運(yùn)中心現(xiàn)在有超過(guò)10,000名金融服務(wù)人員的專業(yè)團(tuán)隊(duì)，為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)（如香港、英國(guó)、美國(guó)、加拿大、日本、中國(guó)、新加坡和澳門等）提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項(xiàng)服務(wù)。同時(shí)榮獲許多榮譽(yù)稱號(hào)，其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國(guó)服務(wù)外包十大在華跨國(guó)服務(wù)供應(yīng)商、技術(shù)先進(jìn)企業(yè)、商務(wù)部重點(diǎn)聯(lián)系企業(yè)、A級(jí)納稅人稱號(hào)，并且已連續(xù)五年獲得香港呼叫中心協(xié)會(huì)年度大獎(jiǎng)–離岸業(yè)務(wù)金獎(jiǎng), 廣東省企業(yè)500強(qiáng)等。