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Senior Business Trainer - HSS

更新日期:2019-03-14
工作經(jīng)驗(yàn):
無要求
最低學(xué)歷:
本科
招聘人數(shù):
若干
語言要求:
工作性質(zhì):
薪資范圍:
1-1.5萬/月
職位類別:
工作地點(diǎn):
廣州市
分享到:
職位描述公司簡介

崗位職責(zé):

- To design, deliver and develop business training solution (covering workflows, operating models and associated platforms)
- To manage all compulsory training courses, using appropriate delivery methodologies (e.g. on-site, Webex, systems hand-on)
- To support the development of specific regional and global learning needs for new technology launches and updates
- To provide seamless business training support agreed with stakeholders


任職資格:

- University Degree, preferably in international business, finance or economics
- Up to three years of experience in a securities/banking/financial services environment, including two years’ of experience in an operational role and /or client service / training function
- Good understanding of HSS business processes and work flows to begin with
- Prior experience in delivering training preferred (either as a subject matter expert or trainer)
- Knowledgeable on training techniques, methods and evaluation (a distinct advantage)
- Able to write concisely and clearly
- Strong personal and public presentation skills coupled with keen listening and questioning skills is a must
- Able to explain difficult concepts to a broad cross-section of staff
- Able to organise self and multi-task
- Literate standard desk-top applications (e.g. WORD, EXCEL, POWERPOINT)

聯(lián)系方式:

公司網(wǎng)址:http://www.hsbcglobalresourcing.com
公司地址:廣州市天河區(qū)天河路381號(hào)太古匯辦公樓2座第17層
聯(lián)系電話:0757-85830715


匯豐環(huán)球客戶服務(wù)(廣東)有限公司秉承匯豐集團(tuán)理念,始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位,依托先進(jìn)的科技設(shè)施和雄厚的人力資源,實(shí)現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽(yù),隨著匯豐環(huán)球規(guī)?;粩喟l(fā)展,匯豐環(huán)球中國營運(yùn)中心現(xiàn)在有超過10,000名金融服務(wù)人員的專業(yè)團(tuán)隊(duì),為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)(如香港、英國、美國、加拿大、日本、中國、新加坡和澳門等)提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項(xiàng)服務(wù)。同時(shí)榮獲許多榮譽(yù)稱號(hào),其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國服務(wù)外包十大在華跨國服務(wù)供應(yīng)商、技術(shù)先進(jìn)企業(yè)、商務(wù)部重點(diǎn)聯(lián)系企業(yè)、A級(jí)納稅人稱號(hào),并且已連續(xù)五年獲得香港呼叫中心協(xié)會(huì)年度大獎(jiǎng)–離岸業(yè)務(wù)金獎(jiǎng), 廣東省企業(yè)500強(qiáng)等。

匯豐環(huán)球客戶服務(wù)(廣東)有限公司

  • 企業(yè)性質(zhì): 三資企業(yè)
  • 業(yè)務(wù)范圍: BPO
  • 所屬行業(yè):外包服務(wù)
  • 公司地址:廣州市天河區(qū)天河路381號(hào)太古匯辦公樓2座第17層

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