崗位職責(zé):

疫情防控期間暫不安排應(yīng)聘人員到公司參加現(xiàn)場面試，我司將統(tǒng)一安排線上測試和線上面試，屆時將有HR與您聯(lián)系，感謝您的理解！

1. Deal with the alerts once they have already been passed through a first (level one) filter by the offshore team.Identify and investigate into potential regulatory & internal misconduct risks amongst the employees and associated functions.Ensure that all alerts are satisfactorily escalated and resolved. Provide support and guidance for our expanding off-shoring function. Undertake timely and accurate resolution of requests by Regulators, senior management and the businesses/asset classes into certain practices, businesses, individuals and events. Escalate, as appropriate, any material findings or incidents of misconduct highlighted by these reviews;
2. Support the development of electronic communications surveillance controls to identify misconduct and market abuse. Actively identify risk gaps new trade and electronic communication surveillance controls to identify misconduct and market abuse, including in the testing of next generation trade and electronic communications systems. Review, investigate and escalate alerts generated by the Surveillance system, which is designed to identify breaches of internal policies surrounding Information Boundaries or individual behaviour that may signify potential risk to company and / or its clients’, in particular that of Unauthorised trading risks;
3. Assist team members with the implementation and roll-out of new surveillance tools and models.Partner with regulatory change and other regulatory SMEs to understand new and revised regulatory requirements, codes of practice and others, ensuring surveillance is correctly positioned to satisfy regulatory requirements and changes and that any impact is disseminated to the appropriate Businesses.Production of accurate and in-depth Management Information;
4. On occasion, delegate for Surveillance management at internal control and governance forums. Support management in the resolution of audit and control findings.Produce and present regular MI reports to key internal stakeholders including analysis of the MI. Foster a close relationship with key front office and other functional stakeholders.

1. An understanding of Global Markets and “private side” business and understanding of information control barrier risks.Strong knowledge of financial products, such as Equities, Fixed income and/or Foreign exchanges.In particular, strong knowledge of OTC derivatives (FX, Options, Fixed income & Structured derivatives, Interest rate swaps, Equity Derivatives, Credit Derivatives etc.) would be highly preferred Communications (including eComm and audio) Surveillance experience, or an ability to rapidly upskill is essential. Ability to understand trade and Unaurthorised Trade Surveillance and analyse these for the detection of potential Market Abuse & Unauthorised Trading;
2. Experience in Global Markets surveillance, particularly trade related is preferable, but not essential. Experience in ‘private side’ surveillance, particularly in Global Banking, Commercial Banking and HSS is preferable, but not essential. The ability to analyse and present complex information in a clear, concise and precise written and verbal format is essential. A working understanding of the market abuse aspects of SFC, HKMA rules and regulations as well as other relevant global regulation (MAR, MiFID);
3. An ability to think strategically, with perspective, and demonstrate resilience.An ability to act in a pressurized, but supportive environment. An ability to self-motivate and ‘do the right thing’.Strong, practical experience of risk management in a multi-dimensional environment (for example, industry expectations, regulatory pressures, extensive internal scrutiny);
4. Able to communicate in smooth Cantonese, Mandarin and English. Prefer strong communication skills on minor languages (Vietnamese/Thai language/Japanese/Korean)

福利待遇
- 具競爭力的薪酬：基本工資+績效獎金+輪班補(bǔ)貼+早晚班交通津貼；
- 健全福利保障：五險一金+補(bǔ)充性商業(yè)醫(yī)療保險+免費年度體檢；
- 暢享10+天假期：除享有國家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達(dá)到工作生活的平衡；
- 彈性福利制度：年假可買賣，商業(yè)醫(yī)療保險套餐可升級，您還可申請旅游補(bǔ)貼、個人進(jìn)修補(bǔ)助、運動健身補(bǔ)貼等，滿足個性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂室等，進(jìn)行勞逸結(jié)合；
- 多元化員工活動：運動會、團(tuán)建、年會等精彩活動給您平臺，任您施展才華。

培訓(xùn)與發(fā)展
- 廣闊的職業(yè)發(fā)展平臺：遍及全球的集團(tuán)網(wǎng)絡(luò)，提供擴(kuò)展人脈及跨文化交流的機(jī)會，您還可申請不同國家及地區(qū)的長短期職位，不斷挑戰(zhàn)自我；
- 系統(tǒng)性人才培育及發(fā)展：配備職業(yè)導(dǎo)師，為您提供清晰的職業(yè)規(guī)劃指導(dǎo)，充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?BR>- 完善的專業(yè)培訓(xùn)體系：入職即可享帶薪培訓(xùn)，多元化的培訓(xùn)機(jī)會，還有資源及教育援助，幫您逐步實現(xiàn)職業(yè)目標(biāo)。

匯豐環(huán)球客戶服務(wù)（廣東）有限公司秉承匯豐集團(tuán)理念，始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位，依托先進(jìn)的科技設(shè)施和雄厚的人力資源，實現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽(yù)，隨著匯豐環(huán)球規(guī)模化不斷發(fā)展，匯豐環(huán)球中國營運中心現(xiàn)在有超過10,000名金融服務(wù)人員的專業(yè)團(tuán)隊，為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)（如香港、英國、美國、加拿大、日本、中國、新加坡和澳門等）提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項服務(wù)。同時榮獲許多榮譽(yù)稱號，其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國服務(wù)外包十大在華跨國服務(wù)供應(yīng)商、技術(shù)先進(jìn)企業(yè)、商務(wù)部重點聯(lián)系企業(yè)、A級納稅人稱號，并且已連續(xù)五年獲得香港呼叫中心協(xié)會年度大獎–離岸業(yè)務(wù)金獎, 廣東省企業(yè)500強(qiáng)等。