崗位職責(zé):

疫情防控期間暫不安排應(yīng)聘人員到公司參加現(xiàn)場面試，我司將統(tǒng)一安排線上測試和線上面試，屆時將有HR與您聯(lián)系，感謝您的理解！

1. Business Financial Crime Risk (BFCR) has been established within Wholesale COO Office to combine the elements of the Global Standards program that are necessary under Business As Usual (BAU) operations, along with other FCR Management activities that are either new, or historically managed separately.Under the BAU Structure, BFCR will be responsible for ensuring the overall effective operation of the end to end processes and systems that comprise the financial crime risk control framework. This will be achieved through clearly defined and well implemented procedures, centrally managed risk mitigation reviews and overall awareness and behavior of relevant staff across WHOLESALE (most notably Relationship Managers).
2. responsible for various activities that ensure overall operational effectiveness is maintained and, where applicable, enhanced to achieve lasting embedment of a strong culture of FCR management. High level responsibilities will include: Promote the effective execution of end to end controls, comprising Customer Due Diligence, Surveillance, Sanctions, Money Laundering, Fraud, Bribery & Corruption and Tax evasion.
3. Develop and deliver targeted guidance and training for frontline staff to ensure ongoing enhancement and embedment of a positive FCR management culture, under the guidance of a Senior Manager BFCR.Be a trusted SME to frontline staff on the effective management of risk and execution of process. Help RMs to navigate and, wherever possible, find ways to alleviate process burden, and raise awareness of best practices and ""what good looks like"" amongst RMs and their teams. Support frontline Managers in embedding a robust culture within their teams.
4. Identify opportunities to streamline processes to achieve greater customer centricity, improved employee experience and/or management of risk.Track and follow up on cases related to assigned key metrics and risk indicators to ensure their timely completion and appropriate handling by RMs. Conduct case level reviews and quality assurance activities arising from FCR concerns/indicators, under the guidance of a Senior Manager BFCR. Supporting and coordinating with FCC / Risk stewards in response to the regulatory reporting data supplementation, validation, report reviews and ensuring oversight of the WHOLESALE data / reporting submission quality
5. Design, impact assess and/or implement changes to existing procedures and systems to support streamlining, policy operationalization and/or risk management, under the guidance of a Senior Manager BFCR. Support a Senior Manager BFCR in the impact assessment and operationalization of regulations. Collaborate closely with partners in WHOLESALE BFCR, ASP WHOLESALE, Country WHOLESALE, and functional stakeholders e.g. Financial Crime Compliance and Threat Mitigation to drive end to end effectiveness through process and people.

1. Bachelor's Degree for manager and analyst roles. master degree preferred for senior manager roles and 5 years minimum experience in Financial Institutions or similar areas (e.g. major consultancy firms) for manager roles, 2 years relevant experience for analyst roles and 10 years’ experience for senior manager roles
2. People management experience required for senior manager role. Knowledge of the HSBC WHOLESALE customer and financial crime risk management lifecycle and control framework, including relevant processes and Bank systems.
3. Experience in advising and/or educating others on complex business and/or risk management activities. Self-motivator, able to work independently but with a good sense 4. Organized and logical thinker, with good understanding of the importance of well-defined processes and governance.Strong interpersonal skills and an eagerness to develop strong partnership.Strong written and verbal communication (English and Mandarin essential) and presentation skills.
5. Cantonese communication skills desirable but not essential.Experience in documenting and maintaining procedures and in writing and delivering clear and effective guidance.
6. Knowledge of the HSBC WHOLESALE customer and financial crime risk management lifecycle and control framework, including relevant processes and Bank systems. Experience in advising and/or educating others on complex business and/or risk management activities. Self-motivator, able to work independently but with a good sense of where escalation is required.

福利待遇
- 五天8小時工作制,做五休二；
- 基本工資+績效獎金+輪班補貼+早晚班交通津貼；
- 享有五險一金、補充性商業(yè)醫(yī)療保險及免費年度體檢；
- 每年享有國家法定節(jié)假日、至少10天帶薪年假、12天帶薪病假，1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等任你享用；
- 提供具有市場競爭力的彈性福利制度：員工可買賣年假、升級商業(yè)醫(yī)療保險套餐、旅游補貼、個人進(jìn)修補助、運動健身補貼等；
- 公司內(nèi)設(shè)有員工餐廳，咖啡室，休息室，娛樂室等，滿足員工工間休息的需求；
- 提供多元化員工活動，如運動會、團(tuán)建、年會等，提供施展才華的機會和平臺。

培訓(xùn)與發(fā)展
- 完善的專業(yè)培訓(xùn)體系，提供多元化培訓(xùn)機會、資源及教育援助，入職可享帶薪培訓(xùn)；
- 公司注重人才培育及發(fā)展，提供橫向及縱向的發(fā)展空間，配備職業(yè)導(dǎo)師，為優(yōu)秀人才提供清晰的職業(yè)規(guī)劃指導(dǎo)。

匯豐環(huán)球客戶服務(wù)（廣東）有限公司秉承匯豐集團(tuán)理念，始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位，依托先進(jìn)的科技設(shè)施和雄厚的人力資源，實現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽，隨著匯豐環(huán)球規(guī)?；粩喟l(fā)展，匯豐環(huán)球中國營運中心現(xiàn)在有超過10,000名金融服務(wù)人員的專業(yè)團(tuán)隊，為匯豐集團(tuán)世界各地的分支機構(gòu)（如香港、英國、美國、加拿大、日本、中國、新加坡和澳門等）提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項服務(wù)。同時榮獲許多榮譽稱號，其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國服務(wù)外包十大在華跨國服務(wù)供應(yīng)商、技術(shù)先進(jìn)企業(yè)、商務(wù)部重點聯(lián)系企業(yè)、A級納稅人稱號，并且已連續(xù)五年獲得香港呼叫中心協(xié)會年度大獎–離岸業(yè)務(wù)金獎, 廣東省企業(yè)500強等。